Betting Rules

General betting conditions

S99 Casino may offer different betting products from time to time. The available products, markets, games, events, payment options and features may depend on your location, account status, device, applicable law and other operational requirements. A product or market may be changed, suspended or removed without notice where this is reasonably necessary.

You must be legally permitted to use the relevant service in Australia and in the location where you are physically present. You are responsible for checking the laws that apply to you before registering, depositing funds or placing a bet. Access must not be attempted from a location where online gambling or the relevant betting product is not permitted.

You must provide accurate and current information when creating and maintaining an account. An account is intended for the person whose name is registered on it. You must keep your login details private and must not allow another person to use your account. You remain responsible for activity completed through your account until you notify S99 Casino of suspected unauthorised access.

Only one personal account may be used where the applicable account terms require this. Duplicate, linked, false or misleading accounts may be reviewed. S99 Casino may ask for information or documents to verify identity, age, location, payment ownership or account activity. A bet or transaction may be delayed while a review is completed.

• You must meet the applicable minimum age requirement and must not allow a minor to access your account.
• You must not use the service for fraud, money laundering, unauthorised payments, market manipulation or any other unlawful purpose.
• You must use only payment methods that belong to you or that you are authorised to use.
• You must check your selections, stake, odds and any other bet details before confirming a bet.
• You should keep records of your bets, deposits, withdrawals and account communications.

Acceptance of a bet

A bet is not accepted merely because a selection has been entered on a betting slip. It is accepted only when the service confirms that the bet has been received and accepted. A confirmation message, reference, receipt or entry in your account history may be used to show that a bet was accepted. If a bet remains pending, you should not assume that it has been placed.

The stake, odds, potential return, selections and market shown at the time of confirmation form part of the bet record. You should review this information carefully. Once accepted, a bet generally cannot be edited or withdrawn unless a specific feature or rule allows it. A requested cancellation is not effective until it has been confirmed by the service.

Odds, stakes and bet types

Odds may be displayed in decimal or another format identified on the relevant betting screen. Decimal odds generally include the returned stake. The possible return shown for a bet is an estimate based on the displayed odds and stake, and may change before acceptance. The final result is determined by the odds and terms recorded when the bet is accepted, subject to any correction or settlement rule in these conditions.

Available minimum and maximum stakes, returns, market limits and transaction limits may vary by product, market, account, jurisdiction and other factors. Any applicable limit will normally be shown on the relevant betting screen or in the applicable product rules. A requested stake may be reduced, rejected or divided where a limit, technical condition or risk control applies.

A single bet relates to one selection or one stated outcome. A multiple or combination bet contains more than one selection and is successful only according to the rules for that bet type. If one or more selections in a multiple bet are void, the remaining selections may be settled under the applicable rules. The treatment of void selections can differ between products, so you should check the market information before confirming a multiple bet.

Sports and event markets

For sports and other scheduled events, the market description identifies what is being predicted and the conditions used for settlement. This may include the result at the end of regular time, the result after extra time, a particular period or quarter, a specific player or team statistic, or another stated outcome. If the market wording is unclear, the specific market rules and the information displayed with the bet take priority over assumptions.

The result used for settlement is normally based on the official result or another reliable result source relevant to the market. A later amendment, appeal, disciplinary decision or administrative change may not alter a settled bet unless the applicable rules expressly allow a review. You should not rely only on media reports or informal announcements when checking an outcome.

Live betting and in-play markets

Live markets are offered while an event is taking place and may be subject to delays. Information such as the score, time, statistics or market status may not be displayed in real time. Odds can change quickly, and a bet may be rejected or accepted at different odds from those first selected. The odds and market status recorded at acceptance apply to the confirmed bet.

If a material event occurs before a live bet is accepted, or if a market is unintentionally left open, the bet may be reviewed or voided in accordance with the applicable rules. You should consider the risks of delayed information before using live betting products.

Casino and other games

Where casino, instant-win or other gaming products are available, each game is governed by its own displayed rules, paytable, feature description and result mechanism. You should review those details before playing. Game outcomes are determined by the relevant game system and are not affected by previous wins or losses. A result cannot normally be changed because a player expected a different outcome.

Settlement, void bets and errors

Bets are settled after the relevant event, game or market has a result under the applicable rules. Settlement may not occur immediately if information is being checked, an event is delayed, a result is disputed or a technical review is required. Account balances and bet histories may be updated during this process.

A bet may be declared void where the event is cancelled, postponed beyond the period allowed by the market rules, abandoned, materially changed, or cannot be settled fairly. A selection may also be void if a participant does not take part, where the specific market rule provides for that outcome. When a selection is void, the stake and settlement of any related multiple bet will be handled under the rules for that product.

Dead-heat or tied-result provisions may apply where two or more selections share the relevant finishing position or outcome. In that situation, the return may be calculated by reducing the relevant portion of the bet in accordance with the displayed rules. Different markets can use different dead-heat provisions, so the market terms should be checked before a bet is placed.

Incorrect odds, prices and settlement information

Despite reasonable care, a display, pricing or settlement error may occur. This can include an obvious pricing error, an incorrectly described market, a result entered incorrectly, a duplicate settlement, or a technical error that affects a bet. Where an error is identified, S99 Casino may correct the error, void the affected bet, resettle it using the correct terms, or take another action allowed by the applicable conditions.

If an amount is credited to your account in error, it remains subject to correction. You must not withdraw or spend funds that you know, or reasonably should know, were credited incorrectly. S99 Casino may recover an incorrect credit by adjusting the account balance or using another lawful method. If you believe a bet has been settled incorrectly, raise the matter through the available support or complaints process and provide the relevant bet reference where possible.

Technical interruptions

Internet connections, devices, payment networks and software can fail or operate with delays. S99 Casino is not responsible for a bet that was not received or confirmed because of a connection problem, device issue or interruption outside its reasonable control. A screenshot or an unconfirmed betting slip does not by itself prove that a bet was accepted.

If the service becomes unavailable after a bet is confirmed, the bet will normally remain subject to the recorded bet details and the applicable settlement rules. Do not repeatedly submit the same bet during an interruption without checking your account history, as more than one submission may be accepted.

Responsible use, reviews and complaints

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and do not stake money needed for everyday living expenses. Never chase losses, borrow money to gamble, or continue playing because you feel under pressure to win. Take regular breaks and consider using any available deposit, stake, time or session controls.

• Decide how much time and money you can afford to spend before you begin.
• Keep gambling separate from essential household spending and financial commitments.
• Avoid betting when affected by alcohol, drugs, stress, anger or other conditions that may affect judgement.
• Talk to someone you trust if gambling is causing worry, conflict or financial difficulty.
• Use available account restriction, self-exclusion or support options if you need a break.

S99 Casino may conduct account, identity, payment, security and responsible gambling reviews. A review may result in requests for information, a delay to a transaction, a restriction on account activity, or a temporary suspension while the matter is assessed. These steps may be required to protect players, the service and the integrity of betting activity.

If you have a question about a bet, first check the bet history, market rules and settlement information in your account. If you remain concerned, use the available support or complaints channel. Include a clear description of the issue, the relevant date and bet reference, and any information that may help the review. Complaints are assessed using the account records, transaction information, applicable rules and available event data.

These Betting Rules are general information and do not replace the full Terms and Conditions or the specific rules displayed for an individual market, game or promotion. If there is an inconsistency, the applicable legal terms and the specific product rules will determine how the bet is handled. S99 Casino may update these rules when products, technology, operational practices or legal requirements change. The version available when you place a bet generally applies to that bet, unless a correction or mandatory change must be applied.